NURSING HOME ANNUAL SURVEY RATING SYSTEM
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NURSING HOME ANNUAL SURVEY RATING SYSTEM | |
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| COLOR CODE | DEFINITION |
| Actual Harm and/or Immediate Jeopardy: Score = G,H,I,J,K,L |
| Potential for More than Minimal Harm: Score = D,E,F |
| Potential for Minimal Harm: Score = A,B,C |
| No Violations Reported |
| REPEAT VIOLATIONS | Same violation on two or more of the survey dates listed |
| All results based on raw annual and complaint survey data obtained from CMS (HCFA) as of 02/27/08 |
| NOTE: Federal Regulations do not require State inspectors or the nursing home to notify patients and their families that a particular patient's care has been the subject of a survey violation. Even a finding of substandard care or actual harm does not require notification. Ask the nursing home administrator and your attending physician as to their policy regarding notification. In some cases you may need the assistance of your family attorney. Informed consent regarding continued care at a given facility is not possible without knowing the truth. More recent reports/corrections/complaint surveys may be available. Ask the nursing home administrator. |
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| ACCORD HEALTH SERVICES AT BRANDYWINE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 04/27/05 | 04/05/06 | 03/27/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 16 | 20 | 25 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Give each resident care and services to get or keep the highest quality of life possible. Give professional services that meet a professional standard of quality. Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. Keep accurate and appropriate medical records. Keep each resident free from physical restraints, unless needed for medical treatment. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that a working call system is available in each resident's room or bathroom and bathing area. Make sure that nurse aides show they have the skills to be able to care for residents. Make sure that the nursing home area is free of dangers that cause accidents. Make sure that the nursing home area is safe, easy to use, clean and comfortable. Provide needed housekeeping and maintenance. Provide services to meet the needs and preferences of each resident. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 10 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| ARBORS AT NEW CASTLE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 08/17/06 | 03/13/07 | 09/28/07 |
| NEW CASTLE (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 16 | 14 | 17 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. Give each resident care and services to get or keep the highest quality of life possible. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Keep accurate and appropriate medical records. Keep each resident's personal and medical records private and confidential. Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Make sure that the nursing home area is free of dangers that cause accidents. Provide care in a way that keeps or builds each resident's dignity and self respect. Provide needed housekeeping and maintenance. Provide services to meet the needs and preferences of each resident. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 23 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| BROADMEADOW HEALTHCARE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | / / | 12/21/05 | 01/22/07 |
| MIDDLETOWN (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | . | 0 | 9 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | . | 13 | 13 |
| COMPLAINTS: 9 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| CAPITOL HEALTHCARE SERVICES Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 02/04/05 | 11/07/05 | 01/19/07 |
| DOVER (COUNTY: Kent) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 2 | 12 | 8 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. Provide care in a way that keeps or builds each resident's dignity and self respect. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 10 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| CARVEL BLDG/DE PSYCHIATRIC CTR Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 12/21/04 | 12/15/05 | 01/03/07 |
| NEW CASTLE (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 4 | 4 | 12 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give professional services that meet a professional standard of quality. Make sure that staff members wash their hands when needed. | ||||
| COMPLAINTS: 4 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| CHURCHMAN VILLAGE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 09/30/05 | 07/14/06 | 05/10/07 |
| NEWARK (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 10 | 11 | 5 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Keep each resident's personal and medical records private and confidential. Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Provide care in a way that keeps or builds each resident's dignity and self respect. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 1 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| COKESBURY VILLAGE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 04/01/05 | 06/07/06 | 04/20/07 |
| HOCKESSIN (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 4 | 2 | 2 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Make sure that the nursing home area is free of dangers that cause accidents. | ||||
| COMPLAINTS: 2 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| COURTLAND MANOR Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 10/20/05 | 10/30/06 | 11/19/07 |
| DOVER (COUNTY: Kent) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 5 | 17 | 5 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Keep accurate and appropriate medical records. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. Make sure that staff members wash their hands when needed. Make sure that the nursing home area is free of dangers that cause accidents. Provide care in a way that keeps or builds each resident's dignity and self respect. | ||||
| COMPLAINTS: 1 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| DELAWARE HOSPITAL F/T CHRONICALLY ILL Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 07/20/05 | 08/03/06 | 07/05/07 |
| SMYRNA (COUNTY: Kent) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 9 | 15 | 18 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Give each resident care and services to get or keep the highest quality of life possible. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that the nursing home area is free of dangers that cause accidents. Make sure that the nursing home area is safe, easy to use, clean and comfortable. Make sure there is a program to prevent/deal with mice, insects, or other pests. Provide care in a way that keeps or builds each resident's dignity and self respect. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 5 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| DELAWARE VETERANS HOME Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | / / | / / | 06/20/07 |
| MILFORD (COUNTY: Sussex) | RATING | | ||
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | . | . | 0 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | . | . | 13 |
| COMPLAINTS: 3 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| DELMAR NURSING & REHABILITATION CENTER Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 09/14/05 | 09/27/06 | 09/05/07 |
| DELMAR (COUNTY: Sussex) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 15 | 18 | 27 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Be administered in a way that leads to the highest possible level of well being for each resident. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Give each resident care and services to get or keep the highest quality of life possible. Give professional services that meet a professional standard of quality. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Have a program to keep infection from spreading. Have enough outside airflow. Keep each resident free from physical restraints, unless needed for medical treatment. Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. Make sure that the nursing home area is free of dangers that cause accidents. Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Provide activities to meet the needs of each resident. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. DELMAR NURSING & REHABILITATION CENTER is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 18 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| EMILY P. BISSELL HOSPITAL Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 07/20/05 | 09/06/06 | 07/12/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 12 | 14 | 6 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. Give each resident care and services to get or keep the highest quality of life possible. Make sure that the nursing home area is free of dangers that cause accidents. Make sure that the nursing home area is safe, easy to use, clean and comfortable. Protect residents from mistreatment, neglect, and/or theft of personal property. Provide care in a way that keeps or builds each resident's dignity and self respect. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 1 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| EXCEPTIONAL CARE FOR CHILDREN Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | / / | 03/07/06 | 05/10/07 |
| NEWARK (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | . | 5 | 8 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | . | 13 | 13 |
| REPEAT VIOLATIONS: Have a program to keep infection from spreading. EXCEPTIONAL CARE FOR CHILDREN is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 5 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| FORWOOD MANOR Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 07/01/05 | 07/20/06 | 05/16/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 11 | 16 | 13 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. Get rid of garbage properly. Give each resident care and services to get or keep the highest quality of life possible. Have a program to keep infection from spreading. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Make sure that the nursing home area is free of dangers that cause accidents. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 1 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| FOULK MANOR NORTH Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 07/06/05 | 09/20/06 | 08/01/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 6 | 10 | 13 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. Give professional services that meet a professional standard of quality. Have a program to keep infection from spreading. Make sure that the nursing home area is free of dangers that cause accidents. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 3 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| GILPIN HALL Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 10/19/04 | 09/29/05 | 10/24/06 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 16 | 8 | 18 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Give each resident care and services to get or keep the highest quality of life possible. Give professional services that meet a professional standard of quality. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Have a program to keep infection from spreading. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Keep accurate and appropriate medical records. Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. Make sure that the nursing home area is free of dangers that cause accidents. GILPIN HALL is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 3 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| GOVERNOR BACON HEALTH CENTER Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 10/24/05 | 10/17/06 | 10/23/07 |
| DELAWARE CITY (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 10 | 9 | 9 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. Hire a qualified activities director. Make sure that the nursing home area is free of dangers that cause accidents. Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Provide activities to meet the needs of each resident. Provide food in a way that meets a resident's needs. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 2 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| GREEN VALLEY PAVILION Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 04/25/05 | 07/03/06 | 05/23/07 |
| SMYRNA (COUNTY: Kent) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 9 | 15 | 12 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Keep each resident's personal and medical records private and confidential. Make sure that the nursing home area is free of dangers that cause accidents. Provide needed housekeeping and maintenance. Provide services to meet the needs and preferences of each resident. | ||||
| COMPLAINTS: 17 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| GREEN VALLEY TERRACE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 08/16/05 | 09/14/06 | 07/25/07 |
| MILLSBORO (COUNTY: Sussex) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 15 | 18 | 25 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Give each resident care and services to get or keep the highest quality of life possible. Give each resident enough fluids to keep them healthy and prevent dehydration. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Have enough outside airflow. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Keep accurate and appropriate medical records. Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. Make sure that the nursing home area is free of dangers that cause accidents. Make sure that the nursing home area is safe, easy to use, clean and comfortable. Make sure there is a program to prevent/deal with mice, insects, or other pests. Provide care in a way that keeps or builds each resident's dignity and self respect. Provide needed housekeeping and maintenance. Provide services to meet the needs and preferences of each resident. Store, cook, and give out food in a safe and clean way. Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | ||||
| COMPLAINTS: 30 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| HARBOR HEALTHCARE & REHAB CTR Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 05/13/05 | 05/03/06 | 04/24/07 |
| LEWES (COUNTY: Sussex) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 9 | 15 | 10 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Give each resident care and services to get or keep the highest quality of life possible. Keep accurate and appropriate medical records. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that the nursing home area is free of dangers that cause accidents. | ||||
| COMPLAINTS: 7 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| HARRISON HOUSE OF GEORGETOWN Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 04/12/05 | 02/16/06 | 03/02/07 |
| GEORGETOWN (COUNTY: Sussex) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 2 | 3 | 4 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. Make sure that the nursing home area is free of dangers that cause accidents. HARRISON HOUSE OF GEORGETOWN is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 6 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| HILLSIDE CENTER Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 09/08/05 | 09/14/06 | 09/20/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 8 | 31 | 21 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Give each resident care and services to get or keep the highest quality of life possible. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Keep accurate and appropriate medical records. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Make sure that the nursing home area is free of dangers that cause accidents. Properly mark drugs and other similar products. Provide needed housekeeping and maintenance. Provide services to meet the needs and preferences of each resident. Provide social services for related medical problems to help each resident achieve the highest possible quality of life. Store, cook, and give out food in a safe and clean way. HILLSIDE CENTER is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 15 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| JEANNE JUGAN RESIDENCE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 03/24/06 | 12/29/06 | 10/19/07 |
| NEWARK (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 5 | 5 | 5 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Make sure that the nursing home area is free of dangers that cause accidents. JEANNE JUGAN RESIDENCE is on the National Watch List: click here to find out why | ||||
| COMPLAINT INSPECTIONS: NONE ON FILE | ||||
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| KENTMERE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 06/03/05 | 06/26/06 | 06/28/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 8 | 16 | 11 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. Give each resident care and services to get or keep the highest quality of life possible. Keep accurate and appropriate medical records. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that the nursing home area is free of dangers that cause accidents. Make sure that the nursing home area is safe, easy to use, clean and comfortable. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. KENTMERE is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 2 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| LEWES CONVALESCENT CENTER Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 01/21/05 | 11/21/05 | 01/30/07 |
| LEWES (COUNTY: Sussex) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 4 | 9 | 13 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Keep accurate and appropriate medical records. Make sure that staff members wash their hands when needed. Make sure that the nursing home area is free of dangers that cause accidents. Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. LEWES CONVALESCENT CENTER is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 8 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| LIFECARE AT LOFLAND PARK Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 01/11/05 | 03/07/06 | 12/08/06 |
| SEAFORD (COUNTY: Sussex) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 6 | 10 | 9 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. Keep accurate and appropriate medical records. Make sure that doctors visit residents regularly, as required. LIFECARE AT LOFLAND PARK is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 1 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| MANORCARE HEALTH SERVICES - PIKE CREE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 02/18/05 | 05/31/06 | 06/08/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 5 | 11 | 11 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. Make sure that the nursing home area is free of dangers that cause accidents. Provide services to meet the needs and preferences of each resident. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 4 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| MANORCARE HEALTH SERVICES- WILMINGTON Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 02/23/05 | 05/05/06 | 04/30/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 13 | 25 | 16 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. Assess the resident when the resident enters the nursing home, in a timely manner. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Give each resident care and services to get or keep the highest quality of life possible. Give each resident enough fluids to keep them healthy and prevent dehydration. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Keep accurate and appropriate medical records. Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Make sure that the nursing home area is free of dangers that cause accidents. Make sure that the nursing home area is safe, easy to use, clean and comfortable. Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Provide activities to meet the needs of each resident. Provide needed housekeeping and maintenance. Provide services to meet the needs and preferences of each resident. Store, cook, and give out food in a safe and clean way. MANORCARE HEALTH SERVICES- WILMINGTON is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 4 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| MARY CAMPBELL CENTER Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 08/31/05 | 08/31/06 | 08/02/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 2 | 2 | 2 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. | ||||
| COMPLAINT INSPECTIONS: NONE ON FILE | ||||
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| METHODIST COUNTRY HOUSE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 03/24/05 | 05/23/06 | 06/08/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 8 | 10 | 3 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that the nursing home area is free of dangers that cause accidents. Provide needed housekeeping and maintenance. | ||||
| COMPLAINT INSPECTIONS: NONE ON FILE | ||||
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| METHODIST MANOR HOUSE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 01/20/06 | 11/30/06 | 11/02/07 |
| SEAFORD (COUNTY: Sussex) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 8 | 11 | 6 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Give each resident care and services to get or keep the highest quality of life possible. Keep accurate and appropriate medical records. Make sure that the nursing home area is free of dangers that cause accidents. Provide services to meet the needs and preferences of each resident. METHODIST MANOR HOUSE is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 1 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| MILFORD CENTER Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 03/07/05 | 02/06/06 | 11/17/06 |
| MILFORD (COUNTY: Sussex) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 6 | 10 | 10 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Give each resident care and services to get or keep the highest quality of life possible. Make sure that doctors visit residents regularly, as required. Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Make sure that the nursing home area is free of dangers that cause accidents. Provide care in a way that keeps or builds each resident's dignity and self respect. | ||||
| COMPLAINTS: 6 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| MILLCROFT Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 01/23/06 | 12/16/06 | 10/31/07 |
| NEWARK (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 15 | 24 | 23 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. Be administered in a way that leads to the highest possible level of well being for each resident. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Get services outside the nursing home that meet professional standards. Give each resident care and services to get or keep the highest quality of life possible. Give each resident enough fluids to keep them healthy and prevent dehydration. Give professional services that meet a professional standard of quality. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Have a program to keep infection from spreading. Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. Have enough outside airflow. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Keep accurate and appropriate medical records. Make sure that the nursing home area is free of dangers that cause accidents. Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 15 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| MILTON & HATTIE KUTZ HOME Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 08/15/05 | 09/01/06 | 09/27/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 9 | 20 | 16 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Give each resident care and services to get or keep the highest quality of life possible. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Have a program to keep infection from spreading. Keep accurate and appropriate medical records. Keep each resident free from physical restraints, unless needed for medical treatment. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Make sure that the nursing home area is free of dangers that cause accidents. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 1 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| PARKVIEW NURSING Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 03/21/05 | 01/27/06 | 02/21/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 6 | 8 | 15 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. Give each resident care and services to get or keep the highest quality of life possible. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Keep accurate and appropriate medical records. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that the nursing home area is free of dangers that cause accidents. Make sure that the nursing home area is safe, easy to use, clean and comfortable. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. PARKVIEW NURSING is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 2 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| REGAL HEIGHTS HEALTHCARE & REHAB CENTE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 05/18/05 | 08/10/06 | 08/31/07 |
| HOCKESSIN (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 22 | 7 | 26 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. Give each resident care and services to get or keep the highest quality of life possible. Give each resident enough fluids to keep them healthy and prevent dehydration. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Keep accurate and appropriate medical records. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that the nursing home area is free of dangers that cause accidents. Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. REGAL HEIGHTS HEALTHCARE & REHAB CENTE is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 28 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| REGENCY HEALTHCARE & REHAB CENTER Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 06/20/05 | 09/29/06 | 08/10/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 14 | 15 | 20 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Do a new assessment after any major change in a resident's physical or mental health. Give each resident care and services to get or keep the highest quality of life possible. Keep all essential equipment working safely. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that the nursing home area is free of dangers that cause accidents. Provide activities to meet the needs of each resident. Provide care in a way that keeps or builds each resident's dignity and self respect. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. REGENCY HEALTHCARE & REHAB CENTER is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 17 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| RIVERSIDE TRANSITIONAL CARE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 01/07/05 | 02/24/06 | 03/05/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 6 | 21 | 19 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. Give each resident care and services to get or keep the highest quality of life possible. Give professional services that meet a professional standard of quality. Have a program to keep infection from spreading. Keep accurate and appropriate medical records. Keep each resident's personal and medical records private and confidential. Make sure that the nursing home area is free of dangers that cause accidents. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 10 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| SEAFORD CENTER Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 06/22/05 | 04/03/06 | 03/15/07 |
| SEAFORD (COUNTY: Sussex) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 4 | 13 | 16 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Give each resident care and services to get or keep the highest quality of life possible. Keep each resident's personal and medical records private and confidential. Make sure that each resident's nutritional needs were met. Make sure that the nursing home area is free of dangers that cause accidents. Store, cook, and give out food in a safe and clean way. SEAFORD CENTER is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 2 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| SHIPLEY MANOR Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 09/21/05 | 07/28/06 | 07/17/07 |
| WILMINGTON (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 10 | 22 | 24 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. Get rid of garbage properly. Give each resident care and services to get or keep the highest quality of life possible. Have enough outside airflow. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Keep accurate and appropriate medical records. Keep adequate and comfortable lighting in all areas. Make sure that the nursing home area is free of dangers that cause accidents. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | ||||
| COMPLAINTS: 8 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| SILVER LAKE CENTER Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 07/06/05 | 06/13/06 | 04/05/07 |
| DOVER (COUNTY: Kent) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 7 | 10 | 11 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. Keep accurate and appropriate medical records. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. | ||||
| COMPLAINTS: 1 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| ST. FRANCIS CARE/BRACKENVILLE Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 01/07/05 | 03/16/06 | 01/29/07 |
| HOCKESSIN (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 14 | 15 | 20 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) chec k and update the care plan. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Give each resident care and services to get or keep the highest quality of life possible. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Keep accurate and appropriate medical records. Keep each resident's personal and medical records private and confidential. Make sure that residents are safe from serious medication errors. Make sure that the nursing home area is free of dangers that cause accidents. Make sure that the nursing home area is safe, easy to use, clean and comfortable. Provide care in a way that keeps or builds each resident's dignity and self respect. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. ST. FRANCIS CARE/BRACKENVILLE is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 15 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| STONEGATES Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 12/07/05 | 11/14/06 | 12/05/07 |
| GREENVILLE (COUNTY: New Castle) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 8 | 3 | 9 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Have a program to keep infection from spreading. Provide needed housekeeping and maintenance. Store, cook, and give out food in a safe and clean way. | ||||
| COMPLAINTS: 2 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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| WESTMINSTER VILLAGE HEALTH Click For Quality Trends & Staffing | DATE: ANNUAL SURVEYS | 04/12/05 | 03/03/06 | 02/13/07 |
| DOVER (COUNTY: Kent) | RATING | | | |
| TOTAL CONFIRMED VIOLATIONS BY SURVEY DATE | . | 7 | 9 | 10 |
| STATE AVERAGE VIOLATIONS BY SURVEY DATE | . | 9 | 13 | 13 |
| REPEAT VIOLATIONS: Give each resident care and services to get or keep the highest quality of life possible. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Make sure that doctors visit residents regularly, as required. Make sure that the nursing home area is free of dangers that cause accidents. Store, cook, and give out food in a safe and clean way. WESTMINSTER VILLAGE HEALTH is on the National Watch List: click here to find out why | ||||
| COMPLAINTS: 3 VIOLATIONs SUBSTANTIATED: Click here. Use Back Button to Return to this Page | ||||
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