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NATIONAL NURSING HOME WATCH LIST

HERITAGE REHABILITATION CENTER: Actual Harm and/or Immediate Jeopardy

21414 S. VERMONT AVENUE

TORRANCE CA

TELEPHONE: 3103208714

TYPE OF OWNERSHIP: For profit - Corporation

NUMBER OF BEDS / PERCENT OCCUPIED: 161 / 90

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Based on the annual and complaint survey data reported by CMS as of 02/27/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 04/04/2007
RATING VIOLATION SCOPE/SEVERITY CODE
Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. E
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D
Make sure that the nursing home area is free of dangers that cause accidents. D
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. L
Make sure that residents are safe from serious medication errors. L
Give or get special rehabilitation if in the patient's plan of care. D
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
At least once a month, have a licensed pharmacist check the drugs that each resident takes. D
Properly mark drugs and other similar products. D
Have a program to keep infection from spreading. F
Be administered in a way that leads to the highest possible level of well being for each resident. F
Give each resident enough fluids to keep them healthy and prevent dehydration. D
Quickly tell the resident's doctor the results of lab tests. D
Keep accurate and appropriate medical records. E
Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D
Try to resolve each resident's complaints quickly. E
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or d D
Keep each resident's personal and medical records private and confidential. F
Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
Keep each resident free from physical restraints, unless needed for medical treatment. D
Provide care in a way that keeps or builds each resident's dignity and self respect. H
Provide services to meet the needs and preferences of each resident. E
Provide activities to meet the needs of each resident. E
Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
Keep safe, clean and homelike surroundings. D
Give each resident care and services to get or keep the highest quality of life possible. H
Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D
Develop a plan with the resident and family for the resident's care after leaving the nursing home. D
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
Let the resident refuse treatment or refuse to take part in an experiment. G
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E
Provide needed housekeeping and maintenance. D

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
11/22/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
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