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NATIONAL NURSING HOME WATCH LIST |
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HILLTOP CARE CENTER: Actual Harm and/or Immediate Jeopardy |
3269 D STREET |
HAYWARD CA |
TELEPHONE: 5105376700 |
TYPE OF OWNERSHIP: For profit - Corporation |
NUMBER OF BEDS / PERCENT OCCUPIED: 71 / 92 |
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| Based on the annual and complaint survey data reported by CMS as of 07/19/09 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below: |
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| RATING | DEFINITION |
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 | actual harm and/or immediate jeopardy: score= G,H,I,J,K,L |
 | potential for more than minimal harm: score= D, E, F |
 | potential for minimal harm: score= A, B, C |
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| RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 01/29/2009 |
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| RATING | VIOLATION | SCOPE/SEVERITY CODE |
|---|---|---|
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Make sure that residents are safe from serious medication errors. | D |
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Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. | D |
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1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. | E |
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Make sure that the nursing home area is free of dangers that cause accidents. | G |
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Keep accurate and appropriate medical records. | B |
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Keep safe, clean and homelike surroundings. | D |
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Provide care in a way that keeps or builds each resident's dignity and self respect. | D |
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Keep each resident free from physical restraints, unless needed for medical treatment. | D |
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Have a program to keep infection from spreading. | D |
COMPLAINT SURVEY RESULTS: SUBSTANTIATED |
| DATE | RATING | COMPLAINT VIOLATION CONFIRMED | SCOPE/SEVERITY CODE |
|---|---|---|---|
| 03/19/2007 |
| Protect each resident from all abuse, physical punishment, and being separated from others. | D |
| 03/19/2007 |
| Make sure that the nursing home area is free of dangers that cause accidents. | D |
| 06/26/2007 |
| Give professional services that meet a professional standard of quality. | D |
| 06/26/2007 |
| Develop a plan with the resident and family for the resident's care after leaving the nursing home. | D |
| 07/05/2007 |
| Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. | D |
| 08/09/2007 |
| Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. | D |
| 08/09/2007 |
| Provide social services for related medical problems to help each resident achieve the highest possible quality of life. | D |
| 08/20/2007 |
| Provide care in a way that keeps or builds each resident's dignity and self respect. | D |
| 08/20/2007 |
| Provide services to meet the needs and preferences of each resident. | D |
| 08/20/2007 |
| Give professional services that meet a professional standard of quality. | B |
| 08/20/2007 |
| Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. | E |
| 08/20/2007 |
| Keep accurate and appropriate medical records. | D |
| 09/17/2007 |
| Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. | D |
| 09/17/2007 |
| Give professional services that meet a professional standard of quality. | D |
| 10/05/2007 |
| Keep safe, clean and homelike surroundings. | D |
| 10/05/2007 |
| Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. | D |
| 10/05/2007 |
| Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | D |
| 01/08/2008 |
| Protect each resident from all abuse, physical punishment, and being separated from others. | D |
| 06/19/2008 |
| Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. | D |
| 07/15/2008 |
| Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf | B |
| 07/15/2008 |
| 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update th | D |
| 07/15/2008 |
| Make sure that each resident's nutritional needs were met. | D |
| 08/04/2008 |
| Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | D |
| 08/04/2008 |
| Do a new assessment after any major change in a resident's physical or mental health. | D |
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