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NATIONAL NURSING HOME WATCH LIST

HILLCREST NURSING HOME: Actual Harm and/or Immediate Jeopardy

4280 CYPRESS DRIVE

SAN BERNARDINO CA

TELEPHONE: 9098822965

TYPE OF OWNERSHIP: For profit - Individual

NUMBER OF BEDS / PERCENT OCCUPIED: 59 / 97

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Based on the annual and complaint survey data reported by CMS as of 02/27/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED
PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 1 ADDITIONAL SURVEY(S)
RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 04/16/2007
RATING VIOLATION SCOPE/SEVERITY CODE
Provide needed housekeeping and maintenance. B
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
Make sure that the nursing home area is free of dangers that cause accidents. H
Make sure that each resident's nutritional needs were met. G
Hire a qualified dietician. F
Provide care for each resident in a way that keeps or builds the resident's quality of life. F
Do a new assessment after any major change in a resident's physical or mental health. D
Have enough nurses to care for every resident in a way that maximizes the resident's well being. H
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G
Give each resident a special diet to help when there is a nutritional problem. D
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E
Have a program to keep infection from spreading. E
Protect each resident from all abuse, physical punishment, and being separated from others. G
Set up or keep a group of people to review and ensure quality. H
Tell the resident completely about his or her health status. D
Provide food in a way that meets a resident's needs. E
Make sure that the attending doctor orders special diets. E
Store, cook, and give out food in a safe and clean way. F
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
Make sure that nurse aides show they have the skills to be able to care for residents. D
1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. H
Properly mark drugs and other similar products. E
Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. B
Give each resident care and services to get or keep the highest quality of life possible. D
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. G

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
01/25/2007 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. E
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