HAVEN HEALTH CTR OF WATERFORD :Actual Harm and/or Immediate Jeopardy

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RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D, E, F
	potential for minimal harm: score= A, B, C

RATING

DEFINITION

actual harm and/or immediate jeopardy: score= G,H,I,J,K,L

potential for more than minimal harm: score= D, E, F

potential for minimal harm: score= A, B, C

NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED
PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 2 ADDITIONAL SURVEY(S)

NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED

PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 2 ADDITIONAL SURVEY(S)

RATING	VIOLATION	SCOPE/SEVERITY CODE
	Make a complete assessment that covers all questions for areas that are listed in official regulations.	E
	Give each resident care and services to get or keep the highest quality of life possible.	G
	Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or d	D
	Provide services to meet the needs and preferences of each resident.	E
	Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.	D
	1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care pla	E
	Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.	E
	Give professional services that follow each resident's written care plan.	D
	Keep accurate and appropriate medical records.	D
	Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.	E
	Make sure that the nursing home area is free of dangers that cause accidents.	D
	Give each resident enough fluids to keep them healthy and prevent dehydration.	G
	Have enough nurses to care for every resident in a way that maximizes the resident's well being.	E
	Have a program to keep infection from spreading.	D
	Follow all laws and professional standards.	D
	Give professional services that meet a professional standard of quality.	D

RATING

VIOLATION

SCOPE/SEVERITY CODE

Make a complete assessment that covers all questions for areas that are listed in official regulations.

Give each resident care and services to get or keep the highest quality of life possible.

Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or d

Provide services to meet the needs and preferences of each resident.

Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.

1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care pla

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.

Give professional services that follow each resident's written care plan.

Keep accurate and appropriate medical records.

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Make sure that the nursing home area is free of dangers that cause accidents.

Give each resident enough fluids to keep them healthy and prevent dehydration.

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

Have a program to keep infection from spreading.

Follow all laws and professional standards.

Give professional services that meet a professional standard of quality.

DATE	COMPLAINT VIOLATION CONFIRMED	SCOPE/SEVERITY CODE
09/20/2006	Give professional services that meet a professional standard of quality.	D
09/20/2006	Give professional services that follow each resident's written care plan.	D
09/20/2006	Make sure that the nursing home area is free of dangers that cause accidents.	D
09/20/2006	Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.	D
09/20/2006	Have a program to keep infection from spreading.	D
09/20/2006	Keep accurate and appropriate medical records.	D
12/05/2006	Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf	G
12/05/2006	Keep each resident free from physical restraints, unless needed for medical treatment.	D
12/05/2006	Protect residents from mistreatment, neglect, and/or theft of personal property.	K
12/05/2006	Make a complete assessment that covers all questions for areas that are listed in official regulations.	K
12/05/2006	Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.	D
12/05/2006	Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.	D
12/05/2006	1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update th	D
12/05/2006	Give professional services that meet a professional standard of quality.	D
12/05/2006	Give professional services that follow each resident's written care plan.	D
12/05/2006	Give each resident care and services to get or keep the highest quality of life possible.	D
12/05/2006	Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.	D
12/05/2006	Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.	L
12/05/2006	Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.	D
12/05/2006	Make sure that each resident's nutritional needs were met.	D
12/05/2006	1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.	D
12/05/2006	Have enough nurses to care for every resident in a way that maximizes the resident's well being.	D
12/05/2006	Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.	E
12/05/2006	Have a program to keep infection from spreading.	L
12/05/2006	Be administered in a way that leads to the highest possible level of well being for each resident.	D
12/05/2006	Follow all laws and professional standards.	D
12/05/2006	Choose a doctor to be the medical director.	D
12/05/2006	Keep accurate and appropriate medical records.	D
12/27/2007	Try to resolve each resident's complaints quickly.	D
12/27/2007	Give professional services that meet a professional standard of quality.	D
12/27/2007	Give professional services that follow each resident's written care plan.	D
12/27/2007	Follow all laws and professional standards.	D
01/08/2008	Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf	D
01/08/2008	Give each resident care and services to get or keep the highest quality of life possible.	D

DATE

RATING

COMPLAINT VIOLATION CONFIRMED

SCOPE/SEVERITY CODE

09/20/2006

Give professional services that meet a professional standard of quality.

09/20/2006

Give professional services that follow each resident's written care plan.

09/20/2006

Make sure that the nursing home area is free of dangers that cause accidents.

09/20/2006

Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.

09/20/2006

Have a program to keep infection from spreading.

09/20/2006

Keep accurate and appropriate medical records.

12/05/2006

Keep each resident free from physical restraints, unless needed for medical treatment.

12/05/2006

Protect residents from mistreatment, neglect, and/or theft of personal property.

12/05/2006

Make a complete assessment that covers all questions for areas that are listed in official regulations.

12/05/2006

Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.

12/05/2006

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.

12/05/2006

Give professional services that meet a professional standard of quality.

12/05/2006

Give professional services that follow each resident's written care plan.

12/05/2006

Give each resident care and services to get or keep the highest quality of life possible.

12/05/2006

Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.

12/05/2006

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

12/05/2006

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.

12/05/2006

Make sure that each resident's nutritional needs were met.

12/05/2006

1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.

12/05/2006

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

12/05/2006

Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.

12/05/2006

Have a program to keep infection from spreading.

12/05/2006

Be administered in a way that leads to the highest possible level of well being for each resident.

12/05/2006

Follow all laws and professional standards.

12/05/2006

Choose a doctor to be the medical director.

12/05/2006

Keep accurate and appropriate medical records.

12/27/2007

Try to resolve each resident's complaints quickly.

12/27/2007

Give professional services that meet a professional standard of quality.

12/27/2007

Give professional services that follow each resident's written care plan.

12/27/2007

Follow all laws and professional standards.

01/08/2008

Give each resident care and services to get or keep the highest quality of life possible.

NATIONAL NURSING HOME WATCH LIST

HAVEN HEALTH CTR OF WATERFORD: Actual Harm and/or Immediate Jeopardy

171 ROPE FERRY RD

WATERFORD CT

TELEPHONE: 8604438357

TYPE OF OWNERSHIP: For profit - Partnership

NUMBER OF BEDS / PERCENT OCCUPIED: 90 / 90

COMPLAINT SURVEY RESULTS: SUBSTANTIATED