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NATIONAL NURSING HOME WATCH LIST |
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HERITAGE HEALTHCARE & RHB CTR: Actual Harm and/or Immediate Jeopardy |
777 NINTH ST NORTH |
NAPLES FL |
TELEPHONE: 2392618126 |
TYPE OF OWNERSHIP: For profit - Corporation |
NUMBER OF BEDS / PERCENT OCCUPIED: 97 / 96 |
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| Based on the annual and complaint survey data reported by CMS as of 06/25/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below: |
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| RATING | DEFINITION |
|---|---|
 | actual harm and/or immediate jeopardy: score= G,H,I,J,K,L |
 | potential for more than minimal harm: score= D, E, F |
 | potential for minimal harm: score= A, B, C |
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| RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 04/25/2008 |
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| RATING | VIOLATION | SCOPE/SEVERITY CODE |
|---|---|---|
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Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. | D |
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offer Flu or Pneumococal vaccine to some residents. | D |
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Set up or keep a group of people to review and ensure quality. | G |
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Keep accurate and appropriate medical records. | E |
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Give or get lab tests to meet the needs of residents. | G |
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Be administered in a way that leads to the highest possible level of well being for each resident. | K |
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Provide bedrooms that don't allow residents to see each other when privacy is needed. | D |
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Keep all essential equipment working safely. | K |
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Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. | F |
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Make sure that staff members wash their hands when needed. | D |
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Have a program to keep infection from spreading. | D |
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Properly mark drugs and other similar products. | D |
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Store, cook, and give out food in a safe and clean way. | F |
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Provide special eating equipment and utensils for each resident who needs them. | D |
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Keep sound levels comfortable. | D |
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post nurse staffing information. | C |
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Keep each resident's personal and medical records private and confidential. | D |
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Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. | D |
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Make sure that the nursing home area is free of dangers that cause accidents. | K |
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Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. | D |
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Give professional services that meet a professional standard of quality. | G |
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1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care pla | D |
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Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. | E |
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Provide needed housekeeping and maintenance. | D |
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Provide services to meet the needs and preferences of each resident. | D |
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Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. | D |
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Provide care in a way that keeps or builds each resident's dignity and self respect. | D |
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Have a private telephone available for use. | E |
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Try to resolve each resident's complaints quickly. | F |
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Make sure that residents are well nourished. | E |
COMPLAINT SURVEY RESULTS: SUBSTANTIATED |
| DATE | RATING | COMPLAINT VIOLATION CONFIRMED | SCOPE/SEVERITY CODE |
|---|---|---|---|
| 02/17/2005 |
| Keep safe, clean and homelike surroundings. | D |
| 01/10/2007 |
| Give professional services that meet a professional standard of quality. | D |
| 01/10/2007 |
| Keep accurate and appropriate medical records. | D |
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