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NATIONAL NURSING HOME WATCH LIST |
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CHARLENE MANOR EXTENDED CARE FACILITY: Actual Harm and/or Immediate Jeopardy |
130 COLRAIN ROAD |
GREENFIELD MA |
TELEPHONE: 4137743724 |
TYPE OF OWNERSHIP: Non profit - Corporation |
NUMBER OF BEDS / PERCENT OCCUPIED: 123 / 93 |
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| Based on the annual and complaint survey data reported by CMS as of 06/25/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below: |
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| RATING | DEFINITION |
|---|---|
 | actual harm and/or immediate jeopardy: score= G,H,I,J,K,L |
 | potential for more than minimal harm: score= D, E, F |
 | potential for minimal harm: score= A, B, C |
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| RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 02/27/2008 |
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| RATING | VIOLATION | SCOPE/SEVERITY CODE |
|---|---|---|
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Give professional services that follow each resident's written care plan. | G |
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Give each resident care and services to get or keep the highest quality of life possible. | G |
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Make sure that the nursing home area is safe, easy to use, clean and comfortable. | F |
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Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or d | D |
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Make sure that each resident's nutritional needs were met. | D |
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Try to resolve each resident's complaints quickly. | E |
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Let the resident refuse treatment or refuse to take part in an experiment. | D |
COMPLAINT SURVEY RESULTS: SUBSTANTIATED |
| DATE | RATING | COMPLAINT VIOLATION CONFIRMED | SCOPE/SEVERITY CODE |
|---|---|---|---|
| 03/07/2005 |
| Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. | D |
| 03/07/2005 |
| Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. | D |
| 05/05/2005 |
| Make sure that the nursing home area is free of dangers that cause accidents. | D |
| 05/17/2005 |
| Give each resident care and services to get or keep the highest quality of life possible. | G |
| 05/17/2005 |
| Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | G |
| 03/15/2006 |
| Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf | D |
| 10/16/2006 |
| Provide services to meet the needs and preferences of each resident. | D |
| 05/16/2007 |
| Give professional services that meet a professional standard of quality. | D |
| 02/28/2008 |
| Give professional services that follow each resident's written care plan. | D |
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