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NATIONAL NURSING HOME WATCH LIST |
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HEARTLAND HCC-KALAMAZOO: Actual Harm and/or Immediate Jeopardy |
3625 W MICHIGAN AVE |
KALAMAZOO MI |
TELEPHONE: 2693754550 |
TYPE OF OWNERSHIP: For profit - Corporation |
NUMBER OF BEDS / PERCENT OCCUPIED: 180 / 88 |
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| Based on the annual and complaint survey data reported by CMS as of 02/27/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below: |
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| RATING | DEFINITION |
|---|---|
 | actual harm and/or immediate jeopardy: score= G,H,I,J,K,L |
 | potential for more than minimal harm: score= D, E, F |
 | potential for minimal harm: score= A, B, C |
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| RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 12/27/2006 |
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| RATING | VIOLATION | SCOPE/SEVERITY CODE |
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Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. | D |
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At least once a month, have a licensed pharmacist check the drugs that each resident takes. | D |
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Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. | D |
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Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. | D |
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Make sure that the nursing home area is free of dangers that cause accidents. | E |
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Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. | K |
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Set up or keep a group of people to review and ensure quality. | K |
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Make sure that a working call system is available in each resident's room or bathroom and bathing area. | K |
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Be administered in a way that leads to the highest possible level of well being for each resident. | K |
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Make sure there is a program to prevent/deal with mice, insects, or other pests. | E |
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Have enough outside airflow. | F |
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Make sure that the nursing home area is safe, easy to use, clean and comfortable. | B |
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Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. | D |
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Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | G |
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Choose a doctor to be the medical director. | K |
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Store, cook, and give out food in a safe and clean way. | F |
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Keep each resident's personal and medical records private and confidential. | D |
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Keep each resident free from physical restraints, unless needed for medical treatment. | D |
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Provide care in a way that keeps or builds each resident's dignity and self respect. | D |
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Provide needed housekeeping and maintenance. | E |
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Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. | D |
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Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. | D |
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1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care pla | D |
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Give professional services that meet a professional standard of quality. | D |
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Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. | D |
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Develop a plan with the resident and family for the resident's care after leaving the nursing home. | D |
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Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. | E |
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1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. | E |
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Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. | E |
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Have enough nurses to care for every resident in a way that maximizes the resident's well being. | K |
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Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. | D |
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Make sure that staff members wash their hands when needed. | E |
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Make sure that doctors visit residents regularly, as required. | E |
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Give or get special rehabilitation if in the patient's plan of care. | D |
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Give each resident care and services to get or keep the highest quality of life possible. | K |
COMPLAINT SURVEY RESULTS: SUBSTANTIATED |
| DATE | RATING | COMPLAINT VIOLATION CONFIRMED | SCOPE/SEVERITY CODE |
|---|---|---|---|
| 08/12/2005 |
| 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | D |
| 08/12/2005 |
| Keep safe, clean and homelike surroundings. | D |
| 08/12/2005 |
| Make sure that the nursing home area is free of dangers that cause accidents. | G |
| 05/19/2006 |
| Provide services to meet the needs and preferences of each resident. | E |
| 05/19/2006 |
| Give or get special rehabilitation if in the patient's plan of care. | D |
| 05/19/2006 |
| Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. | E |
| 12/12/2006 |
| Protect each resident from all abuse, physical punishment, and being separated from others. | E |
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