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NATIONAL NURSING HOME WATCH LIST

GOLDEN OAKS MEDICAL CARE FACILITY: Actual Harm and/or Immediate Jeopardy

1200 N TELEGRAPH RD, BLDG 32 EAST

PONTIAC MI

TELEPHONE: 2488581415

TYPE OF OWNERSHIP: Government - County

NUMBER OF BEDS / PERCENT OCCUPIED: 120 / 67

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Based on the annual and complaint survey data reported by CMS as of 02/27/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED
PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 1 ADDITIONAL SURVEY(S)
RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 08/17/2007
RATING VIOLATION SCOPE/SEVERITY CODE
Keep each resident free from drugs that restrain them, unless needed for medical treatment. D
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E
Set up or keep a group of people to review and ensure quality. F
Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
Give professional services that meet a professional standard of quality. D
Keep each resident free from physical restraints, unless needed for medical treatment. D
Provide proof that all residents' personal money which is deposited with the nursing home, is secure. E
Quickly give a resident's personal money to the heads of his or her estate after the resident's death. D
Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. E
Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D
Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D
Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D
Make sure that residents are safe from serious medication errors. D
Make sure that the nursing home area is free of dangers that cause accidents. K
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D
Provide needed housekeeping and maintenance. E
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
Give each resident care and services to get or keep the highest quality of life possible. E
Store, cook, and give out food in a safe and clean way. K
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
Make sure that staff members wash their hands when needed. D
Have enough backup water supply for important areas of the nursing home. F
Be administered in a way that leads to the highest possible level of well being for each resident. F
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
11/15/2005 Give professional services that meet a professional standard of quality. D
11/15/2005 Give each resident care and services to get or keep the highest quality of life possible. D
04/25/2006 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D
04/25/2006 Protect each resident from all abuse, physical punishment, and being separated from others. G
04/25/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
04/24/2007 Give each resident care and services to get or keep the highest quality of life possible. D
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