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NATIONAL NURSING HOME WATCH LIST

HERITAGE MANOR HEALTHCARE CENT: Actual Harm and/or Immediate Jeopardy

G 3201 BEECHER RD

FLINT MI

TELEPHONE: 8107329200

TYPE OF OWNERSHIP: For profit - Corporation

NUMBER OF BEDS / PERCENT OCCUPIED: 180 / 90

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Based on the annual and complaint survey data reported by CMS as of 07/19/09 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED
PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 2 ADDITIONAL SURVEY(S)
RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 11/07/2008
RATING VIOLATION SCOPE/SEVERITY CODE
Develop/implement required procedures for the administration of immunizations. D
Provide bedrooms that don't allow residents to see each other when privacy is needed. D
Provide needed housekeeping and maintenance. E
Keep safe, clean and homelike surroundings. E
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
Give each resident care and services to get or keep the highest quality of life possible. D
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
Provide services to meet the needs and preferences of each resident. D
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H
Protect each resident from all abuse, physical punishment, and being separated from others. D
Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. G
Make sure that the nursing home area is free of dangers that cause accidents. E
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
Give professional services that meet a professional standard of quality. E
Provide care in a way that keeps or builds each resident's dignity and self respect. E
Properly mark drugs and other similar products. D
Have a program to keep infection from spreading. F
Make sure that staff members wash their hands when needed. D
Keep all essential equipment working safely. D
Make sure that the nursing home area is safe, easy to use, clean and comfortable. E
Be administered in a way that leads to the highest possible level of well being for each resident. F
Store, cook, and give out food in a safe and clean way. E
Choose a doctor to be the medical director. F
Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D
Train all employees on what to do in an emergency. D
Set up or keep a group of people to review and ensure quality. F

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
04/11/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. G
04/11/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
06/06/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
06/06/2006 Give professional services that meet a professional standard of quality. J
06/14/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D
11/22/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
11/22/2006 Give each resident care and services to get or keep the highest quality of life possible. D
11/22/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
11/22/2006 Be administered in a way that leads to the highest possible level of well being for each resident. D
12/11/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
07/28/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
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