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NATIONAL NURSING HOME WATCH LIST

PILLARS OF NORTH COUNTY HEALTH & REHAB: Actual Harm and/or Immediate Jeopardy

13700 OLD HALLS FERRY ROAD

FLORISSANT MO

TELEPHONE: 3143550760

TYPE OF OWNERSHIP: For profit - Corporation

NUMBER OF BEDS / PERCENT OCCUPIED: 120 / 73

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Based on the annual and complaint survey data reported by CMS as of 02/06/10 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED
PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 1 ADDITIONAL SURVEY(S)
RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 08/27/2009
RATING VIOLATION SCOPE/SEVERITY CODE
Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. C
Provide care in a way that keeps or builds each resident's dignity and self respect. E
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. C
Keep sound levels comfortable. C
Provide needed housekeeping and maintenance. D
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
Keep each resident free from physical restraints, unless needed for medical treatment. E
Allow residents to easily see the results of the nursing home's most recent survey. C
Keep each resident's personal and medical records private and confidential. D
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
Try to resolve each resident's complaints quickly. E
Make sure that the nursing home area is safe, easy to use, clean and comfortable. E
Give professional services that meet a professional standard of quality. E
Set up or keep a group of people to review and ensure quality. E
Give each resident care and services to get or keep the highest quality of life possible. G
Make sure that staff members wash their hands when needed. D
Have a program to keep infection from spreading. D
Store, cook, and give out food in a safe and clean way. E
Make sure that residents are well nourished. D
Develop/implement required procedures for the administration of immunizations. C
Make sure that residents are safe from serious medication errors. D
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
Make sure that the nursing home area is free of dangers that cause accidents. E
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
post nurse staffing information. C

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
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