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NATIONAL NURSING HOME WATCH LIST

NORMANDY NURSING CENTER: Actual Harm and/or Immediate Jeopardy

7301 ST CHARLES ROCK RD

SAINT LOUIS MO

TELEPHONE: 3148620555

TYPE OF OWNERSHIP: For profit - Corporation

NUMBER OF BEDS / PERCENT OCCUPIED: 116 / 88

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Based on the annual and complaint survey data reported by CMS as of 02/06/10 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 02/09/2009
RATING VIOLATION SCOPE/SEVERITY CODE
Make sure that each resident's nutritional needs were met. D
Develop/implement required procedures for the administration of immunizations. D
Follow all laws and professional standards. D
Have a program to keep infection from spreading. E
post nurse staffing information. F
Provide care in a way that keeps or builds each resident's dignity and self respect. E
Give each resident care and services to get or keep the highest quality of life possible. G
Keep safe, clean and homelike surroundings. E
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
Do an assessment of the resident every year. E
Do a new assessment after any major change in a resident's physical or mental health. D
Make a complete assessment that covers all questions for areas that are listed in official regulations. E
Make sure that the nursing home area is free of dangers that cause accidents. G
Make sure that doctors visit residents regularly, as required. D
1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. F
Keep sound levels comfortable. E
Make sure that residents are well nourished. F
Electronically record and report resident status assessments in a timely manner as required in order to monitor resident health and progress. E
Store, cook, and give out food in a safe and clean way. F
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D
Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. E
Quickly give a resident's personal money to the heads of his or her estate after the resident's death. E
Provide proof that all residents' personal money which is deposited with the nursing home, is secure. E
Have a private telephone available for use. E
Protect residents from mistreatment, neglect, and/or theft of personal property. G
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
Hire a qualified dietician. F

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
02/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. J
03/16/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
03/16/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D
10/07/2008 Give each resident care and services to get or keep the highest quality of life possible. D
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