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NATIONAL NURSING HOME WATCH LIST

HARBORSIDE CRESTWOOD: Actual Harm and/or Immediate Jeopardy

40 CROSBY STREET

MILFORD NH

TELEPHONE: 6036737061

TYPE OF OWNERSHIP: For profit - Partnership

NUMBER OF BEDS / PERCENT OCCUPIED: 82 / 93

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Based on the annual and complaint survey data reported by CMS as of 06/25/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 02/29/2008
RATING VIOLATION SCOPE/SEVERITY CODE
Store, cook, and give out food in a safe and clean way. C
Give each resident care and services to get or keep the highest quality of life possible. G
Keep accurate and appropriate medical records. B
Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. L
Make sure that staff members wash their hands when needed. D
At least once a month, have a licensed pharmacist check the drugs that each resident takes. D
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. F
Give professional services that follow each resident's written care plan. D
Make sure that the nursing home area is free of dangers that cause accidents. D
Make sure that doctors visit residents regularly, as required. D
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. C
Keep safe, clean and homelike surroundings. C
Make a complete assessment that covers all questions for areas that are listed in official regulations. D
Give professional services that meet a professional standard of quality. F
Make sure that all needed doctor visits are made personally by a doctor, as required. D

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
08/11/2005 Store, cook, and give out food in a safe and clean way. F
08/10/2007 Provide care for each resident in a way that keeps or builds the resident's quality of life. F
08/10/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. F
08/10/2007 Provide activities to meet the needs of each resident. E
08/10/2007 Keep safe, clean and homelike surroundings. E
08/10/2007 Provide needed housekeeping and maintenance. E
08/10/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
08/10/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possibl D
08/10/2007 Make sure that the nursing home area is free of dangers that cause accidents. E
08/10/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
08/10/2007 Make sure that residents are well nourished. D
08/10/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. F
08/10/2007 Offer other nutritional food to each resident who will not eat the food served. E
08/10/2007 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. F
08/10/2007 Have a program to keep infection from spreading. E
08/10/2007 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. E
08/10/2007 Be administered in a way that leads to the highest possible level of well being for each resident. F
08/10/2007 Choose a doctor to be the medical director. F
08/10/2007 Set up or keep a group of people to review and ensure quality. F
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