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NATIONAL NURSING HOME WATCH LIST

HILLCREST NURSING CENTER: Actual Harm and/or Immediate Jeopardy

2120 NORTH BROADWAY

MOORE OK

TELEPHONE: 4057942428

TYPE OF OWNERSHIP: For profit - Corporation

NUMBER OF BEDS / PERCENT OCCUPIED: 154 / 77

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Based on the annual and complaint survey data reported by CMS as of 02/27/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED
PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 1 ADDITIONAL SURVEY(S)
RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 11/01/2006
RATING VIOLATION SCOPE/SEVERITY CODE
Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. H
Make sure that each resident's nutritional needs were met. D
Provide activities to meet the needs of each resident. E
Have a program to keep infection from spreading. F
Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D
Make sure that doctors visit residents regularly, as required. D
Provide needed housekeeping and maintenance. F
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care pla E
Make sure that residents are well nourished. E
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
Store, cook, and give out food in a safe and clean way. E
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
Put firmly secured handrails on each side of hallways. E
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or d D
Be administered in a way that leads to the highest possible level of well being for each resident. F
Keep accurate and appropriate medical records. E
Protect residents from mistreatment, neglect, and/or theft of personal property. H
Keep each resident's personal and medical records private and confidential. E
Have a private telephone available for use. E
Keep each resident free from physical restraints, unless needed for medical treatment. D
Protect each resident from all abuse, physical punishment, and being separated from others. H
Make sure that staff members wash their hands when needed. E
Make sure that the nursing home area is free of dangers that cause accidents. E
Provide care in a way that keeps or builds each resident's dignity and self respect. E
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
06/22/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update th D
07/03/2007 Protect each resident from all abuse, physical punishment, and being separated from others. K
07/03/2007 Provide needed housekeeping and maintenance. E
07/03/2007 Give each resident care and services to get or keep the highest quality of life possible. G
07/03/2007 Have a program to keep infection from spreading. E
11/01/2007 Provide needed housekeeping and maintenance. E
11/01/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
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