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NATIONAL NURSING HOME WATCH LIST |
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HILLCREST NORTH: Actual Harm and/or Immediate Jeopardy |
5321 BEVERLY PARK CIRCLE |
KNOXVILLE TN |
TELEPHONE: 8656871321 |
TYPE OF OWNERSHIP: Non profit - Corporation |
NUMBER OF BEDS / PERCENT OCCUPIED: 271 / 93 |
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| Based on the annual and complaint survey data reported by CMS as of 06/25/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below: |
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| RATING | DEFINITION |
|---|---|
 | actual harm and/or immediate jeopardy: score= G,H,I,J,K,L |
 | potential for more than minimal harm: score= D, E, F |
 | potential for minimal harm: score= A, B, C |
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| NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED |
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| PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 1 ADDITIONAL SURVEY(S) |
| RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 04/30/2008 |
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| RATING | VIOLATION | SCOPE/SEVERITY CODE |
|---|---|---|
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post nurse staffing information. | C |
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Make a complete assessment that covers all questions for areas that are listed in official regulations. | D |
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1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care pla | D |
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Keep temperature levels comfortable and safe. | E |
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Make sure that the nursing home area is free of dangers that cause accidents. | G |
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Try to resolve each resident's complaints quickly. | D |
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Give or get lab tests to meet the needs of residents. | D |
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Make sure that staff members wash their hands when needed. | D |
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Give professional services that meet a professional standard of quality. | D |
COMPLAINT SURVEY RESULTS: SUBSTANTIATED |
| DATE | RATING | COMPLAINT VIOLATION CONFIRMED | SCOPE/SEVERITY CODE |
|---|---|---|---|
| 02/09/2005 |
| Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf | E |
| 02/09/2005 |
| Protect each resident from all abuse, physical punishment, and being separated from others. | L |
| 02/09/2005 |
| 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | L |
| 02/09/2005 |
| Provide social services for related medical problems to help each resident achieve the highest possible quality of life. | L |
| 02/09/2005 |
| Have enough nurses to care for every resident in a way that maximizes the resident's well being. | L |
| 02/09/2005 |
| Use a registered nurse at least 8 hours a day, 7 days a week. | L |
| 02/09/2005 |
| Be administered in a way that leads to the highest possible level of well being for each resident. | L |
| 05/04/2005 |
| Make sure that the nursing home area is free of dangers that cause accidents. | D |
| 05/16/2005 |
| Give each resident care and services to get or keep the highest quality of life possible. | D |
| 12/14/2005 |
| Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf | D |
| 12/14/2005 |
| Make a complete assessment that covers all questions for areas that are listed in official regulations. | D |
| 12/14/2005 |
| 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update th | D |
| 12/14/2005 |
| Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | D |
| 12/14/2005 |
| Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. | D |
| 08/17/2006 |
| Provide services to meet the needs and preferences of each resident. | D |
| 10/31/2006 |
| Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf | D |
| 10/31/2006 |
| Give professional services that meet a professional standard of quality. | D |
| 10/31/2006 |
| Give professional services that follow each resident's written care plan. | D |
| 10/31/2006 |
| Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. | D |
| 05/10/2007 |
| Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | D |
| 09/20/2007 |
| Try to resolve each resident's complaints quickly. | D |
| 09/20/2007 |
| Give professional services that meet a professional standard of quality. | D |
| 10/26/2007 |
| Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf | J |
| 10/26/2007 |
| Provide social services for related medical problems to help each resident achieve the highest possible quality of life. | J |
| 10/26/2007 |
| Make a complete assessment that covers all questions for areas that are listed in official regulations. | J |
| 10/26/2007 |
| 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update th | J |
| 10/26/2007 |
| Make sure that the nursing home area is free of dangers that cause accidents. | J |
| 10/26/2007 |
| Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. | J |
| 10/26/2007 |
| Be administered in a way that leads to the highest possible level of well being for each resident. | J |
| 01/16/2008 |
| 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update th | D |
| 01/16/2008 |
| Give each resident care and services to get or keep the highest quality of life possible. | D |
| 01/16/2008 |
| Make sure that the nursing home area is free of dangers that cause accidents. | G |
| 02/21/2008 |
| Make a complete assessment that covers all questions for areas that are listed in official regulations. | D |
| 02/21/2008 |
| Give professional services that meet a professional standard of quality. | J |
| 02/21/2008 |
| Give each resident care and services to get or keep the highest quality of life possible. | J |
| 02/21/2008 |
| Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | G |
| 02/21/2008 |
| At least once a month, have a licensed pharmacist check the drugs that each resident takes. | J |
| 02/21/2008 |
| Have a program to keep infection from spreading. | D |
| 02/21/2008 |
| Give or get lab tests to meet the needs of residents. | J |
| 02/21/2008 |
| Set up or keep a group of people to review and ensure quality. | J |
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