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NATIONAL NURSING HOME WATCH LIST |
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SERENE MANOR MEDICAL CTR.: Actual Harm and/or Immediate Jeopardy |
970 WRAY ST |
KNOXVILLE TN |
TELEPHONE: 8655239171 |
TYPE OF OWNERSHIP: Non profit - Other |
NUMBER OF BEDS / PERCENT OCCUPIED: 79 / 97 |
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| Based on the annual and complaint survey data reported by CMS as of 02/06/10 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below: |
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| RATING | DEFINITION |
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 | actual harm and/or immediate jeopardy: score= G,H,I,J,K,L |
 | potential for more than minimal harm: score= D, E, F |
 | potential for minimal harm: score= A, B, C |
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| RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 05/07/2009 |
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| RATING | VIOLATION | SCOPE/SEVERITY CODE |
|---|---|---|
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Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. | E |
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Make sure that the nursing home area is free of dangers that cause accidents. | E |
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Make sure that each resident's nutritional needs were met. | G |
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Store, cook, and give out food in a safe and clean way. | F |
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Give or get special rehabilitation if in the patient's plan of care. | D |
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Keep each resident free from physical restraints, unless needed for medical treatment. | D |
COMPLAINT SURVEY RESULTS: SUBSTANTIATED |
| DATE | RATING | COMPLAINT VIOLATION CONFIRMED | SCOPE/SEVERITY CODE |
|---|---|---|---|
| 11/02/2006 |
| Provide social services for related medical problems to help each resident achieve the highest possible quality of life. | D |
| 11/02/2006 |
| Make sure that the nursing home area is free of dangers that cause accidents. | D |
| 07/11/2007 |
| Make sure that the nursing home area is free of dangers that cause accidents. | D |
| 10/19/2007 |
| Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | D |
| 10/19/2007 |
| Make a complete assessment that covers all questions for areas that are listed in official regulations. | G |
| 10/19/2007 |
| Give each resident care and services to get or keep the highest quality of life possible. | D |
| 10/19/2007 |
| Make sure that the nursing home area is free of dangers that cause accidents. | G |
| 01/31/2008 |
| Keep accurate and appropriate medical records. | D |
| 05/21/2008 |
| Protect residents from mistreatment, neglect, and/or theft of personal property. | J |
| 05/21/2008 |
| Make a complete assessment that covers all questions for areas that are listed in official regulations. | J |
| 05/21/2008 |
| Give professional services that meet a professional standard of quality. | J |
| 05/21/2008 |
| Give each resident care and services to get or keep the highest quality of life possible. | J |
| 05/21/2008 |
| Make sure that the nursing home area is free of dangers that cause accidents. | G |
| 05/21/2008 |
| Make sure that residents are safe from serious medication errors. | J |
| 05/21/2008 |
| Be administered in a way that leads to the highest possible level of well being for each resident. | J |
| 05/21/2008 |
| Choose a doctor to be the medical director. | J |
| 05/21/2008 |
| Keep accurate and appropriate medical records. | J |
| 05/21/2008 |
| Set up or keep a group of people to review and ensure quality. | J |
| 08/06/2008 |
| Make a complete assessment that covers all questions for areas that are listed in official regulations. | D |
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