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NATIONAL NURSING HOME WATCH LIST

CRESTCARE NURSING & REHABILITATION CEN: Actual Harm and/or Immediate Jeopardy

1301 EDEN DR

LONGVIEW TX

TELEPHONE: 9037537651

TYPE OF OWNERSHIP: For profit - Corporation

NUMBER OF BEDS / PERCENT OCCUPIED: 152 / 72

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Based on the annual and complaint survey data reported by CMS as of 02/27/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED
PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 1 ADDITIONAL SURVEY(S)

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
10/14/2004 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
10/14/2004 Make sure that the nursing home area is free of dangers that cause accidents. D
10/14/2004 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D
10/14/2004 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
12/15/2004 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
12/15/2004 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
12/15/2004 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
12/15/2004 Keep accurate and appropriate medical records. D
02/03/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf D
02/03/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. D
02/03/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E
04/01/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
04/01/2005 Give each resident care and services to get or keep the highest quality of life possible. G
04/01/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
04/01/2005 Make sure that residents are safe from serious medication errors. D
04/01/2005 Keep accurate and appropriate medical records. D
09/08/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. E
09/08/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
09/08/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
09/08/2005 Properly mark drugs and other similar products. D
09/08/2005 Have a program to keep infection from spreading. D
11/16/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D
11/16/2005 Give each resident care and services to get or keep the highest quality of life possible. D
11/16/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
11/16/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
11/16/2005 Keep accurate and appropriate medical records. D
01/11/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. G
01/11/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
01/11/2006 Make sure that a resident does not become withdrawn, angry or depressed if these problems did not exist before. G
01/11/2006 Make sure that each resident's nutritional needs were met. G
01/20/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
01/20/2006 Make sure that nurse aides show they have the skills to be able to care for residents. G
03/09/2006 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
03/09/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
03/09/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
03/09/2006 Keep assessments completed in the preceding 15 months in the resident's active record. D
03/09/2006 Give each resident care and services to get or keep the highest quality of life possible. E
03/09/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
03/09/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
03/09/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
03/09/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
09/05/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
09/05/2006 Make sure that doctors visit residents regularly, as required. D
02/07/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf D
02/07/2007 Give professional services that meet a professional standard of quality. E
02/07/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
06/20/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
06/20/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
08/23/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. K
08/23/2007 Be administered in a way that leads to the highest possible level of well being for each resident. K
10/07/2007 Give each resident care and services to get or keep the highest quality of life possible. G
10/07/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
11/12/2007 Make sure that the nursing home area is free of dangers that cause accidents. E
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