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NATIONAL NURSING HOME WATCH LIST

BENNER HEALTHCARE CENTER: Actual Harm and/or Immediate Jeopardy

3510 SHERMAN ST

HOUSTON TX

TELEPHONE: 7132245344

TYPE OF OWNERSHIP: For profit - Corporation

NUMBER OF BEDS / PERCENT OCCUPIED: 117 / 63

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Based on the annual and complaint survey data reported by CMS as of 02/27/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED
PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 2 ADDITIONAL SURVEY(S)
RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 06/28/2007
RATING VIOLATION SCOPE/SEVERITY CODE
At least once a month, have a licensed pharmacist check the drugs that each resident takes. D
Make sure that each resident's nutritional needs were met. G
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
Try to resolve each resident's complaints quickly. B
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
Make sure that the nursing home area is free of dangers that cause accidents. D
Keep assessments completed in the preceding 15 months in the resident's active record. D
Give professional services that follow each resident's written care plan. E
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
Keep safe, clean and homelike surroundings. E
Keep all essential equipment working safely. E
Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. C
Send and promptly deliver unopened mail to residents. B
Check and update (if needed) each resident's assessment every 3 months. D
Give or get lab tests to meet the needs of residents. G

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
06/27/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
10/12/2005 Assess the resident when the resident enters the nursing home, in a timely manner. D
10/12/2005 Do an assessment of the resident every year. D
10/12/2005 Check and update (if needed) each resident's assessment every 3 months. E
10/12/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
10/12/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E
10/12/2005 Give professional services that follow each resident's written care plan. K
10/12/2005 Give each resident care and services to get or keep the highest quality of life possible. K
10/12/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
10/12/2005 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. E
10/12/2005 Be administered in a way that leads to the highest possible level of well being for each resident. K
01/18/2006 Keep each resident free from physical restraints, unless needed for medical treatment. D
01/18/2006 Make sure that the nursing home area is free of dangers that cause accidents. E
01/18/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D
06/16/2006 Provide written records when a resident is transferred or discharged. B
06/16/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update th D
06/16/2006 Give each resident care and services to get or keep the highest quality of life possible. G
06/16/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
06/16/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
06/16/2006 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D
06/16/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
06/16/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. G
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