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NATIONAL NURSING HOME WATCH LIST

HEARTLAND OF CHARLESTON: Actual Harm and/or Immediate Jeopardy

3819 CHESTERFIELD AVENUE

CHARLESTON WV

TELEPHONE: 3049254771

TYPE OF OWNERSHIP: For profit - Corporation

NUMBER OF BEDS / PERCENT OCCUPIED: 184 / 90

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Based on the annual and complaint survey data reported by CMS as of 07/19/09 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
04/18/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
08/03/2006 Provide enough notice before discharging or transferring a resident. D
09/28/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. D
11/16/2006 Protect the resident from a transfer or discharge that is not wanted or needed. G
11/16/2006 Provide enough notice before discharging or transferring a resident. D
11/16/2006 Use the same rules about transfer, discharge and providing services for all residents, no matter how they pay. G
11/16/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. G
11/16/2006 Follow all laws and professional standards. D
11/20/2006 Give the resident's legal representative the same rights as the resident. D
11/20/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf D
11/20/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
12/14/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
12/14/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
12/14/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
12/14/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
01/18/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D
01/18/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
08/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D
11/15/2007 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. C
11/15/2007 1) Protect current or future residents from giving up their Medicaid or Medicare benefits; or 2) follow federal rules for admissions. C
01/16/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf D
01/16/2008 Give each resident care and services to get or keep the highest quality of life possible. D
01/16/2008 Have licensed, certified, or registered staff to give needed services. D
03/19/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
03/19/2008 Have a program to keep infection from spreading. E
03/19/2008 Provide bedrooms that don't allow residents to see each other when privacy is needed. E
05/29/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transf D
08/04/2008 Try to resolve each resident's complaints quickly. D
08/04/2008 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
08/04/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
08/04/2008 Give each resident care and services to get or keep the highest quality of life possible. E
08/04/2008 Make sure that the nursing home area is free of dangers that cause accidents. E
08/04/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
08/04/2008 post nurse staffing information. C
08/04/2008 Keep accurate and appropriate medical records. D
11/13/2008 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can h D
11/13/2008 Protect the resident from a transfer or discharge that is not wanted or needed. D
11/13/2008 Provide enough notice before discharging or transferring a resident. D
11/13/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. G
11/13/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
11/13/2008 Provide services to meet the needs and preferences of each resident. E
11/13/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
11/13/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. E
11/13/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E
11/13/2008 Give professional services that meet a professional standard of quality. D
11/13/2008 Make sure that the nursing home area is free of dangers that cause accidents. K
11/13/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
11/13/2008 post nurse staffing information. C
11/13/2008 Be administered in a way that leads to the highest possible level of well being for each resident. G
11/13/2008 Keep accurate and appropriate medical records. E
11/13/2008 Set up or keep a group of people to review and ensure quality. K
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