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NATIONAL NURSING HOME WATCH LIST |
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HERITAGE DUVAL GARDENS: Actual Harm and/or Immediate Jeopardy |
5301 W DUVAL RD |
AUSTIN TX |
TELEPHONE: 5123451805 |
TYPE OF OWNERSHIP: For profit - Corporation |
NUMBER OF BEDS / PERCENT OCCUPIED: 158 / 94 |
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| Based on the annual and complaint survey data reported by CMS as of 02/27/08 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below: |
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| RATING | DEFINITION |
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 | actual harm and/or immediate jeopardy: score= G,H,I,J,K,L |
 | potential for more than minimal harm: score= D, E, F |
 | potential for minimal harm: score= A, B, C |
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| RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 11/10/2006 |
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| RATING | VIOLATION | SCOPE/SEVERITY CODE |
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Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. | C |
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Have a private telephone available for use. | B |
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Protect residents from mistreatment, neglect, and/or theft of personal property. | K |
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Give professional services that follow each resident's written care plan. | E |
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Make sure that staff members wash their hands when needed. | D |
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Give each resident care and services to get or keep the highest quality of life possible. | E |
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Make sure that the nursing home area is free of dangers that cause accidents. | E |
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Make sure that residents are well nourished. | E |
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Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. | E |
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Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | K |
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Store, cook, and give out food in a safe and clean way. | E |
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Provide services to meet the needs and preferences of each resident. | E |
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Have enough backup water supply for important areas of the nursing home. | F |
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Be administered in a way that leads to the highest possible level of well being for each resident. | K |
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Make sure that nurse aides show they have the skills to be able to care for residents. | D |
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Train all employees on what to do in an emergency. | F |
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Set up or keep a group of people to review and ensure quality. | F |
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Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. | E |
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Provide food in a way that meets a resident's needs. | D |
COMPLAINT SURVEY RESULTS: SUBSTANTIATED |
| DATE | RATING | COMPLAINT VIOLATION CONFIRMED | SCOPE/SEVERITY CODE |
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| 12/30/2004 |
| 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | D |
| 12/30/2004 |
| Be administered in a way that leads to the highest possible level of well being for each resident. | D |
| 04/25/2005 |
| Let the resident or the resident's representative look at all records. | C |
| 04/25/2005 |
| Keep accurate and appropriate medical records. | D |
| 01/03/2007 |
| Tell the resident completely about his or her health status. | E |
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